About the role
Are you a people person who loves helping others succeed? This could be the perfect role for you!
Do you have a passion for people, a talent for solving problems, and the ability to turn challenges into opportunities? We’re looking for an enthusiastic, Shona-speaking Helpdesk Consultant to join a dynamic Member Relations team!
In this role, you’ll do more than answer questions, you’ll become a trusted guide, coach and motivator, helping entrepreneurs grow their businesses, overcome challenges and reach their goals.
If you enjoy building relationships, sharing knowledge and making a real difference in people’s lives, we’d love to hear from you!
What you'll bring
- National Senior Certificate (Matric) or equivalent.
- Approximately 2–3 years’ relevant experience in customer service, sales, business development, network marketing, entrepreneurship or a related field.
- Experience coaching, mentoring or supporting entrepreneurs to achieve business goals will be advantageous.
- Intermediate computer literacy.
- Strong verbal and written communication skills.
- Willingness to travel when required and provide occasional after-hours support.
Required skills
Computer literacyVerbal communicationWritten communicationProblem solvingRelationship buildingMotivationEnthusiasm