Heart of House Specialist - Cape Town Marriott Hotel Crystal Towers

Heart of House Specialist

Cape Town Marriott Hotel Crystal Towers

At Marriott Hotels, we believe our legacy is built by the people who bring it to life every day. As part of a team that has helped shape the future of hospitality, you will be empowered to make an impact, share your ideas and elevate every guest experience. Whether you are developing your expertise, discovering a new role, moving between hotels or pursuing opportunities around the world, we support you at every stage of your journey.

As part of the Marriott International family, Marriott offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The Dishwasher/Utility – Heart of House Specialist is responsible for operating and maintaining cleaning equipment and tools, ensuring kitchen and storage areas remain clean and sanitary, managing dishwashing operations, receiving deliveries, storing stock correctly, and supporting overall kitchen cleanliness and safety standards.

• Operate and maintain cleaning equipment including dishwashing machines, hand wash stations, pot-scrubbing stations, and trash compactors.
• Wash and disinfect kitchen and storeroom areas, including tables, tools, knives, and equipment to maintain sanitation standards.
• Receive deliveries, store perishable items correctly, and rotate stock as required.
• Ensure clean dishware and kitchen equipment are stored appropriately and maintained in a sanitary condition.
• Sort, soak, wash, inspect, and rewash silverware, plateware, and other kitchen items as necessary.
• Monitor dishwashing machine operations and ensure correct water temperatures, chemical levels, and documentation are maintained.
• Empty and maintain trash cans, clean assigned work areas, dispose of waste correctly, and support recycling initiatives.
• Follow all safety, sanitation, hygiene, quality assurance, and company procedures while supporting team objectives and maintaining positive working relationships.

• Teamwork and the ability to build positive working relationships with colleagues.
• Strong safety awareness and commitment to following safety procedures and guidelines.
• Dependability and commitment to maintaining quality standards.
• Knowledge of proper lifting techniques and ability to perform physically demanding tasks.
• Ability to stand, walk, bend, twist, pull, stoop, lift, carry, push, and move objects weighing up to 50 pounds without assistance.
• No high school diploma or G.E.D. equivalent required.
• No related work experience required.
• No supervisory experience required.

Our Benefits

At Marriott, we put people first — it’s one of our distinctive core values.

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Depending on the property and role, additional local benefits may also be available.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.